Privacy Policy
Last updated: November 6, 2026
This Privacy Policy explains what personal information FlowerEase collects, how we use it, and the choices and rights you have, including under the California Consumer Privacy Act as amended by the CPRA.
Information we collect
- You give us: name, email, phone, billing details, recipient name and address, card message, saved dates (birthdays, anniversaries).
- Automatically: device and browser data, IP address, approximate location (city and ZIP code, derived from your IP address through a third-party lookup service) to show whether we deliver to your area, pages visited, cookies and similar technologies.
- From others: payment confirmation from our payment processor; sign-in details if you use Google or Apple sign-in.
How we use it
- To process, deliver and support your orders
- To send reminders for dates you save
- To send marketing emails or texts, only with your consent
- To improve our website and prevent fraud
Sharing
We share information only with service providers who help us run the business: payment processing, delivery, email and text messaging, hosting and analytics. We do not sell your personal information. We may "share" limited data for advertising as defined by California law; you can opt out at any time.
Your California rights
You have the right to know what we collect, to access, correct and delete your information, to opt out of the sale or sharing of personal information, to limit use of sensitive information, and not to be discriminated against for exercising these rights. We honor Global Privacy Control (GPC) browser signals. To make a request, email hello@flowerease.com or use the Do Not Sell or Share My Personal Information link in the footer. We will verify your identity and respond within 45 days.
Cookies
We use essential cookies to run the site and, with your choice, analytics and advertising cookies. Manage them any time with Cookie Settings.
Text messages
If you opt in to text reminders, message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.
Retention and security
We keep order records as long as needed for business, tax and legal purposes, and saved dates until you delete them or close your account. We use reasonable safeguards to protect your information.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy and will post the new date above. Questions: hello@flowerease.com.